Internet in Germany; A Comprehensive Guide

Welcome to Germany, where your exciting journey into a new chapter of life has just begun. As you settle into your new home, one of the essential aspects of modern living is establishing a reliable internet connection. Whether you’re a student, expatriate, or simply a newcomer exploring the wonders of Germany, staying connected is key to keeping up with work, and studies, and staying in touch with loved ones.

In this comprehensive guide, we’ll navigate the ins and outs of securing internet in Germany. From understanding the various types of connections to ensuring you choose the right ISP for your needs, we’ll help you make informed decisions. So, whether you’re working remotely, streaming your favorite shows, or simply staying in touch with loved ones, let’s embark on this journey to internet connectivity in Germany together.”

Types of Internet Connections used in Germany

In Germany, various types of internet connections are used, including:

1. **DSL (Digital Subscriber Line)**: DSL is a widely used internet connection technology in Germany. It utilizes existing telephone lines to deliver internet access. DSL connections can offer varying speeds, with higher speeds available in urban areas.

2. **Cable Internet**: Cable internet, often provided by companies like Vodafone, uses cable TV infrastructure to deliver high-speed internet access. This technology offers faster speeds compared to DSL and is available in many urban and suburban areas.

3. **Fiber Optic (FTTH/FTTB)**: Fiber optic internet, known as Fiber-to-the-Home (FTTH) or Fiber-to-the-Building (FTTB), offers the fastest and most reliable internet connections. However, it may only be available in some areas and is often concentrated in larger cities.

4. **LTE and 5G**: Mobile broadband through LTE (Long-Term Evolution) and 5G networks are increasingly popular in Germany, providing high-speed internet access via mobile devices. These technologies are widely available and offer flexibility in terms of mobility.

5. **Satellite Internet**: In rural or remote areas where other options may not be available, satellite internet can be an alternative. It relies on satellites in orbit to provide internet access, although it may have limitations in terms of speed and latency.

The availability of these internet types can vary greatly depending on your location within Germany. Urban areas typically have a wider range of options, including fiber optic and high-speed cable connections, while rural areas may have fewer choices and rely more on DSL, satellite, or mobile internet.

Internet speed in Germany

Germany’s internet speed rankings are surprising, as they lag behind even some economically less affluent nations. Although fast internet is readily available in urban centers, issues arise in remote rural areas. The main culprit is Deutsche Telekom, which holds the lion’s share of the internet infrastructure. Their past decisions, such as delaying investments in advanced fiber connections, have left a mark. Typically, fiber cables extend only to a central point within a street, with the last leg to individual houses relying on copper cables, which offer lower bandwidth.

Competition within the German broadband internet market is limited. Deutsche Telekom maintains a dominant position with over 35% market share, followed by Vodafone and 1&1.

In Germany, internet service providers (ISPs) exhibit varying performance across several crucial aspects, such as the number of tests analyzed, and download and upload speeds. Here’s a concise breakdown of key data points:

**Download Speeds:**

– ProfitBricks takes the top spot for median download speed at a remarkable 324 Mbps and also leads in average download speed at 797 Mbps. Additionally, it ranks first for maximum download speed at 6,137 Mbps.

– 1&1 Internet delivers an impressive second-highest maximum download speed of 5,678 Mbps. However, its average and median speeds fall behind, ranking 79th and 140th, respectively.

– Wilhelm.tel boasts the fourth-highest maximum speed at 5,148 Mbps and surpasses 1&1 Internet in both average (41st) and median (13th) download speeds.

– Telxius Cable offers the lowest median download speed, a mere 3.79 Mbps, and ranks last in average download speed among the analyzed 143 providers.

**Upload Speeds:**

– combahton leads the pack in median and average upload speeds, clocking in at 447 Mbps and 443 Mbps, respectively.

– ProfitBricks and fiberONE.de secure the third and second positions for median upload speed, surpassing Vereinigte Stadtwerke Media, which ranks sixth.

Telxius Cable delivers the lowest median upload speed, just 3.79 Mbps, and also ranks lowest in average upload speed among the ISPs analyzed.

In summary

Deutsche Telekom and Vodafone stand out for their extensive number of tests conducted, totaling 7,637,899 and 4,985,917, respectively, likely due to their large user bases.

– Intriguingly, despite the high volume of tests, neither Deutsche Telekom nor Vodafone led in any category. Deutsche Telekom ranks 75th and 108th in median and average download speeds, while Vodafone holds the 36th and 24th positions in these categories.

– It’s important to note that maximum download speeds don’t always align with average or median download speeds. For instance, while 1&1 Internet and Plusnet offer impressive maximum speeds, their average and median speeds are lower, suggesting that these top speeds may not consistently be available to all users.

Top four internet service providers in Germany.

1. **Vodafone**:

   – **Fastest Cable Internet**: Vodafone is known for offering high-speed cable internet services, which are popular for their speed and reliability.

   – **Broad Range of Services**: Vodafone provides a wide range of internet packages, including options for TV and mobile services, making it convenient for customers who want bundled services.

2. **O2 (Telefónica Germany)**:

   – **Versatile Connectivity**: O2 offers various connectivity options, including DSL, cable, fiber optics, and LTE. This versatility allows customers to choose the type of internet connection that best suits their needs and location.

   – **No Minimum Contract Term**: O2’s flexibility in contract terms is attractive to customers who prefer not to commit to long-term contracts.

3. **1&1 Ionos**:

   – **Fast Internet and Additional Services**: 1&1 Ionos is known for its fast internet services, and it often includes mobile SIM cards in its packages, which can be convenient for those looking for both home and mobile connectivity.

   – **No Minimum Contract Term**: Like O2, 1&1 Ionos offers the flexibility of no minimum contract term, which can be appealing to customers who want more control over their subscription.

4. **Deutsche Telekom** (Telekom):

   – **Bundle Packages**: Telekom may be relatively pricier compared to some other providers, but it is often regarded as offering high-quality services. It’s known for its bundle packages, which can include not only the internet but also TV, mobile, and other services. This can be attractive to customers who want an all-in-one solution from a reputable provider.

How to get an internet in Germany

To get an internet connection in Germany, you can follow these five steps:

1. **Choose an Internet Service Provider (ISP):** Research and select an ISP that offers services in your area. Consider factors such as the type of connection (DSL, cable, fiber, etc.), pricing, contract terms, and customer reviews to find the best fit for your needs.

2. **Check Availability:** Confirm that the chosen ISP provides coverage in your specific location. Availability can vary, especially in rural areas, so use the ISP’s website or contact their customer service to verify service availability at your address.

3. **Select a Plan:** Once you’ve chosen an ISP and confirmed availability, select an internet plan that suits your requirements. Consider factors such as download/upload speeds, data caps, and any bundled services (like TV or phone) that you might need.

4. **Place an Order:** Contact the ISP to place your order. This can often be done online through their website or by calling their customer service. You’ll need to provide your personal information and address. Be prepared to schedule an installation appointment if necessary.

5. **Installation and Setup:** After ordering, the ISP will arrange for installation if required. A technician may visit your home to set up the necessary equipment, such as a modem or router. Once installed, you’ll receive the necessary login information to connect your devices to the internet.

Remember to review the terms and conditions of your contract, including any early termination fees or equipment rental charges. It’s also a good idea to secure your Wi-Fi network with a strong password to protect your internet connection.

Flexible Internet Contracts in Germany for Temporary Residents

For those living in Germany temporarily, such as international students staying for a semester or two, finding an internet contract without a minimum duration can be a practical choice. Most standard internet contracts in Germany come with a minimum commitment of 2 years, which may not align with your short-term stay. Here are some options to consider:

**1. Dongle Plans for On-the-Go Connectivity**

One convenient solution for temporary residents in Germany is to use a dongle plan. A dongle is a small USB device that provides internet access wherever you go. This option offers flexibility and ease of use:

– **1&1 Dongle Plans**: 1&1, a prominent internet service provider in Germany, offers dongle plans that cater to different data needs. Prices range from 9.99 Euros to 29.99 Euros per month, depending on the data allowance, which can go up to 50 GB. The advantage is that these plans do not come with a minimum contract duration. You simply need to provide a cancellation notice 14 days before you want to end the service.

**2. Internet Contracts in Germany Without Minimum Duration**

Another viable option for temporary residents is to opt for an internet contract in Germany without a minimum duration, or one with a very short commitment. While these contracts may be slightly more expensive than the standard 24-month plans, they offer the flexibility you need:

**O2 and 1&1**: Both O2 and 1&1 offer internet plans without a minimum duration requirement. These plans may not have the discounted introductory rates that longer contracts provide, but they are well-suited for individuals who are certain about their short-term stay in Germany.

By choosing a dongle plan or a no-minimum-duration internet contract, you can enjoy reliable internet access during your time in Germany without being tied to a lengthy commitment. This flexibility allows you to tailor your internet service to your specific needs and duration of stay in the country.

Factors to Keep in Mind When Picking an Internet Service

Type of Connection

 Identify your area’s available connection types, like DSL, cable, or fiber-optic.

Internet Speed

 Assess your speed needs for activities like streaming, gaming, and working from home.

Data Limits**: Check for data caps or unlimited plans that match your usage habits.

Contract Duration

 Decide on the contract length, and whether you prefer a shorter commitment or longer-term savings.

Using Comparison Platforms

 Compare plan costs, including any introductory discounts and extra fees.

You can also utilize online platforms like Verivox or Check24 in Germany to compare different internet service providers. These tools offer a comprehensive overview of the rates and contractual terms offered by various companies, making it easier to make an informed choice.

Router options

You can save money in Germany by purchasing your own router instead of renting one from your internet service provider (ISP). Router rental fees can add up over time, making owning your router a cost-effective choice. However, before buying a router, ensure it is compatible with your ISP and meets your specific internet needs. Additionally, consider the potential need for technical support and maintenance when you own your router, as some ISPs may offer limited assistance for customer-owned equipment.

Bundled Services

 Explore bundles for TV, phone, or mobile plans if they suit your needs.

Language of Customer Support 

Check if the internet provider offers customer support services in English, especially if you are not fluent in German. While many larger providers do provide English-language support, it’s essential to confirm this aspect to ensure effective communication and assistance when needed. You can often find this information on the provider’s website or by contacting their customer service directly.

Reviews and Recommendations

 Seek feedback from others and read online reviews to gauge satisfaction and reliability.

In conclusion

“Hope this article has been a helpful guide for you. Securing an internet connection in Germany is essential for staying connected and enjoying a smooth experience in the country. Whether you’re a newcomer or a long-time resident, choosing the right provider, considering connection types, and being mindful of speed and budget are key factors. Flexible options like dongle plans and short contracts offer convenience, while comparison platforms simplify the decision-making process. Don’t forget to explore router options, bundled services, and English-language support. Prioritizing internet security ensures a safe online experience. A reliable connection enhances work, studies, and leisure in Germany, contributing to a successful and enjoyable stay.”